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SAFETY CHECK FOR AVALANCHE TRANSCEIVER / BEACON MODE FAILURE
Please check your avalanche transceiver / beacon and verify that the SEND / SEARCH / BLUETOOTH modes on your device are working.
We have observed a small number of devices with malfunctioning electronics. In this case, the device might not switch from send mode to search mode. All customers who are in possession of the devices below are therefore asked to check it using the following instructions or to contact our customer service department for support.
PIEPS Micro BT Button ⋅ PIEPS Micro BT Race ⋅ PIEPS Micro BT Sensor ⋅ PIEPS POWDER BT ⋅ PIEPS PRO BT ⋅ PIEPS DSP PRO / SPORT ⋅ BLACK DIAMOND RECON ⋅ BLACK DIAMOND GUIDE
The following instructions will help you to carry out this check independently. If it turns out that a mode is not working properly, the affected devices should no longer be used and must be returned immediately to PIEPS / BLACK DIAMOND for service free of charge.
If you have any questions, please do not hesitate to contact our customer service department. Thank you for responding to our safety call! We apologize for the inconvenience.
Please follow the respective steps for your beacon:
Mode verification instructions
PRO BT / Guide BT / POWDER BT / RECON BT
Additionally, you can perform a device check via the PIEPS App:
DSP PRO / Sport
Customer Service Europe
For Customers
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For Dealers
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In case you have further questions please contact:
Europe: support@pieps.com
USA/Canada: North America
New Zealand: service@southernapproach.co.nz
Japan: ec@lostarrow.co.jp
For other markets contact your local distributor.