VOLUNTARY PRODUCT CORRECTION PROGRAM
PIEPS announces a Voluntary Product Correction Program to enhance the product safety of its DSP avalanche transceivers.
The correction consists of a new hardcase carrying system to ensure that the DSP PRO, DSP PRO ICE and DSP SPORT avalanche transceivers are set to “send” mode before use, and remain locked in “send” mode during use.
SERVICE PORTAL LOGIN
THE ADVANTAGES FOR END-CONSUMERS AND SHOPS:
ADDITIONAL POSSIBILITIES FOR PIEPS SERVICE CENTER:
- Perform software updates
- Enable/Disable Auto-Revert Function
- Perform Device-Checks
- Management of Warranty & Claims
With the PIEPS warranty extension you have the possibility to extend the standard warranty of your device free of charge. The warranty can be extended within 3 months from the date of purchase.
PIEPS DSP SPORT
Register online at the PIEPS Service Portal and get your warranty certificate for 5 years valid from the date of purchase.
PIEPS PRO BT I POWDER BT
Register online at the PIEPS Service Portal or install the PIEPS APP and get your warranty certificate for 5 years valid from the date of purchase.
PIEPS MICRO BT sensor I MICRO BT button
Register online at the PIEPS Service Portal or install the PIEPS APP and get your warranty certificate for 3 years valid from the date of purchase. If you make a PIEPS device service, the warranty will be extended to 4 years.
FIRMWARE UPDATE WITH THE PIEPS APP
On behalf of your security our development team constantly works on improving the firmware and therefore particular practical experience are taken into account.
Download APP, connect PIEPS beacon and get the latest firmware.
Current firmware versions:
How can you display your firmware?
When you are switching on the beacon the latest firmware is indicated on the display.
PIEPS DEVICE SERVICE
A beacon is a safety product which is exposed to extreme conditions as freezing temperatures and humidity. Furthermore component parts are subjected to component aging.
Therefore PIEPS recommend maintenance and inspection actions. This service is only available for Austria and Germany.
DSP Beacons: VOLUNTARY PRODUCT CORRECTION PROGRAM
Voluntary product correction program for the DSP beacons DSP PRO, DSP PRO ICE and DSP SPORT.
Black Diamond, Inc. recalls all Black Diamond, PIEPS and POC JetForce Avalanche Airbag Packs.
Effectively immediately, PIEPS is recalling all PIEPS VECTOR avalanche transceivers.