{"id":4076,"date":"2024-11-21T15:48:10","date_gmt":"2024-11-21T14:48:10","guid":{"rendered":"https:\/\/www.pieps.com\/?page_id=4076"},"modified":"2024-11-26T10:01:12","modified_gmt":"2024-11-26T09:01:12","slug":"2024-pieps-pro-ips-recall","status":"publish","type":"page","link":"https:\/\/www.pieps.com\/fr\/2024-pieps-pro-ips-recall\/","title":{"rendered":"Rappel volontaire : PIEPS PRO IPS"},"content":{"rendered":"<div class=\"l-container\">\n<div class=\"wp-block-cover has-custom-content-position is-position-bottom-left has-large-font-size wp-duotone-unset-1\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-10 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" class=\"wp-block-cover__image-background wp-image-3965\" alt=\"\" src=\"https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/2022_12_07_pieps_00008-1024x683.jpg\" style=\"object-position:58% 0%\" data-object-fit=\"cover\" data-object-position=\"58% 0%\" srcset=\"https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/2022_12_07_pieps_00008-1024x683.jpg 1024w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/2022_12_07_pieps_00008-300x200.jpg 300w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/2022_12_07_pieps_00008-768x512.jpg 768w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/2022_12_07_pieps_00008-1536x1025.jpg 1536w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/2022_12_07_pieps_00008-2048x1366.jpg 2048w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/2022_12_07_pieps_00008-400x267.jpg 400w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/2022_12_07_pieps_00008-600x400.jpg 600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\"><div class=\"l-container\">\n<p class=\"has-text-align-center has-x-large-font-size\">Rappel volontaire : PIEPS PRO IPS<\/p>\n<\/div><!--CORE: l-container--><\/div><\/div>\n<\/div><!--CORE: l-container-->\n\n<div class=\"l-container\">\n<p><\/p>\n<\/div><!--CORE: l-container-->\n\n<div class=\"l-container\"><div class=\"l-gutenberg-block \">\n<div id=\"text-block_78bfb6a3d8b7bcf2de4bd987120e372d\" class=\"c-text  \">\n\n  <div class=\"c-text__title\">\n          <h2 class=\" t-like-h3\">PIEPS GmbH annonce un rappel volontaire des d\u00e9tecteurs de victimes d&#8217;avalanche PIEPS PRO IPS<\/h2>      <\/div>\n\n  <div class=\"c-text__content\">\n    <div class=\"c-text__text c-wysiwyg\">\n      <p>&nbsp;<\/p>\n<h4 style=\"text-align: center;\"><\/h4>\n<p>&nbsp;<\/p>\n<h4 style=\"text-align: center;\"><span class=\"TextRun SCXW69235239 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW69235239 BCX0\">Pour l&#8217;Am\u00e9rique du Nord (USA, Canada, etc.), cliquez<\/span><\/span> <a href=\"https:\/\/www.blackdiamondequipment.com\/en_US\/content\/2024-pieps-pro-ips-recall\/\" target=\"'_blank'\" rel=\"noopener\">ici<\/a><\/h4>\n<h4 style=\"text-align: center;\">For Japan visit <a href=\"https:\/\/www.lostarrow.co.jp\/info\/notice\/NT20241126_PP_Beacon_Recall.html\">here<\/a><\/h4>\n<h4 style=\"text-align: center;\">Pour la Suisse, s\u00e9lectionnez \u00ab Swiss \u00bb dans le menu de langue<\/h4>\n<h4 style=\"text-align: center;\">Pour l&#8217;Europe et le reste du monde, lire la suite<\/h4>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-4004\" src=\"https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pro_ips_send_mode-for-rc.png\" alt=\"\" width=\"200\" height=\"286\" srcset=\"https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pro_ips_send_mode-for-rc.png 1089w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pro_ips_send_mode-for-rc-210x300.png 210w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pro_ips_send_mode-for-rc-717x1024.png 717w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pro_ips_send_mode-for-rc-768x1097.png 768w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pro_ips_send_mode-for-rc-1076x1536.png 1076w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pro_ips_send_mode-for-rc-280x400.png 280w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pro_ips_send_mode-for-rc-600x857.png 600w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/p>\n<p><span data-contrast=\"auto\">Innsbruck\/Lebring (21 novembre 2024). Depuis 1967, la marque PIEPS est synonyme d&#8217;innovation en mati\u00e8re de s\u00e9curit\u00e9 sur neige. La s\u00e9curit\u00e9 de nos partenaires, de notre communaut\u00e9 et de nos clients est une priorit\u00e9 absolue pour PIEPS. Nous rappelons volontairement le DVA PIEPS PRO IPS en raison d&#8217;une perte potentielle de contact dans le compartiment \u00e0 piles. PIEPS propose de retravailler l&#8217;appareil concern\u00e9 et de le renvoyer aux clients dans les sept jours ouvrables suivant sa r\u00e9ception.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">En novembre 2024, nous avons eu connaissance d\u2019un cas de dysfonctionnement signal\u00e9 en Am\u00e9rique du Nord, o\u00f9 le DVA PIEPS PRO IPS ne s&#8217;est pas allum\u00e9. Nos enqu\u00eates ont conclu que ce probl\u00e8me est d\u00fb \u00e0 une perte de contact potentielle dans le compartiment \u00e0 piles lorsque l&#8217;appareil est utilis\u00e9 avec des piles AAA (LR03) produites \u00e0 l&#8217;extr\u00e9mit\u00e9 inf\u00e9rieure des dimensions autoris\u00e9es.\u00a0 Dans ce cas, l&#8217;appareil peut ne pas s&#8217;allumer ou, s&#8217;il s&#8217;allume, peut s&#8217;\u00e9teindre par inadvertance en cas de choc ou de secousse.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span class=\"TextRun SCXW193381702 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW193381702 BCX0\">Les consommateurs qui poss\u00e8dent le PIEPS P<\/span><span class=\"NormalTextRun SCXW193381702 BCX0\">RO<\/span><span class=\"NormalTextRun SCXW193381702 BCX0\"> IPS doivent imm\u00e9diatement cesser de l&#8217;utiliser et suivre les proc\u00e9dures de rappel. \u00c0 ce jour, l&#8217;entreprise n&#8217;a re\u00e7u qu&#8217;un seul <\/span><span class=\"NormalTextRun SCXW193381702 BCX0\">rapport<\/span> <span class=\"NormalTextRun SCXW193381702 BCX0\">de la part d&#8217;un consommateur, et aucune blessure ou d\u00e9c\u00e8s n&#8217;a \u00e9t\u00e9 associ\u00e9 \u00e0 ce probl\u00e8me. PIEPS s&#8217;engage \u00e0 traiter ce probl\u00e8me rapidement et de mani\u00e8re proactive.<\/span><\/span><span class=\"EOP SCXW193381702 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\"><strong><span class=\"TextRun SCXW47068230 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW47068230 BCX0\">Appareils concern\u00e9s :<\/span><\/span><\/strong><span class=\"EOP SCXW47068230 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\"><strong>\u00a0<\/strong><br \/>\n<\/span><\/span><span class=\"NormalTextRun SCXW71889913 BCX0\">Tous les <\/span><span class=\"NormalTextRun SCXW71889913 BCX0\">DVA <\/span><span class=\"NormalTextRun SCXW71889913 BCX0\">PIEPS P<\/span><span class=\"NormalTextRun SCXW71889913 BCX0\">RO<\/span><span class=\"NormalTextRun SCXW71889913 BCX0\"> IPS fabriqu\u00e9s et vendus entre le 1er octobre 2023 et le 22 novembre 2024 et portant un num\u00e9ro de s\u00e9rie dont les quatre premiers chiffres sont compris entre 2326 et 2445 sont concern\u00e9s par ce rappel. Le num\u00e9ro de s\u00e9rie se trouve sur l&#8217;\u00e9tiquette situ\u00e9e \u00e0 l&#8217;int\u00e9rieur de la porte du compartiment des piles <\/span> (<a href=\"#Seriennummer\">voir photo<\/a>).<\/p>\n<p><span class=\"TextRun SCXW32795579 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW32795579 BCX0\">Ce<\/span><span class=\"NormalTextRun SCXW32795579 BCX0\"> DVA<\/span><span class=\"NormalTextRun SCXW32795579 BCX0\"> a \u00e9t\u00e9 vendu en tant qu&#8217;unit\u00e9 <\/span><span class=\"NormalTextRun SCXW32795579 BCX0\">seule<\/span><span class=\"NormalTextRun SCXW32795579 BCX0\"> et en tant qu&#8217;\u00e9l\u00e9ment de kits de s\u00e9curit\u00e9 avalanche. Les noms de produits, les num\u00e9ros de style et les <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW32795579 BCX0\">SKUs<\/span> <span class=\"NormalTextRun SCXW32795579 BCX0\">sont indiqu\u00e9s ci-dessous :<\/span><\/span><span class=\"EOP SCXW32795579 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"151\"><strong><span class=\"TextRun SCXW112860131 BCX0\" lang=\"DE-AT\" xml:lang=\"DE-AT\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW112860131 BCX0\">Nom<\/span><span class=\"NormalTextRun SCXW112860131 BCX0\"> du <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW112860131 BCX0\">produit<\/span><\/span><span class=\"EOP SCXW112860131 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/strong><\/td>\n<td width=\"151\"><strong><span class=\"TextRun SCXW54965285 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW54965285 BCX0\">Style No.<\/span><\/span><span class=\"EOP SCXW54965285 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/strong><\/td>\n<td width=\"151\"><strong>SKU<\/strong><\/td>\n<td width=\"151\"><strong><span class=\"TextRun SCXW265113989 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW265113989 BCX0\">Le num\u00e9ro de s\u00e9rie commence par :<\/span><\/span><span class=\"EOP SCXW265113989 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"151\">PIEPS PRO IPS<\/td>\n<td width=\"151\">PP112903<\/td>\n<td width=\"151\">PP1129030000ALL1<\/td>\n<td width=\"151\">2326-2445<\/td>\n<\/tr>\n<tr>\n<td width=\"151\"><\/td>\n<td width=\"151\">PP112904<\/td>\n<td width=\"151\">PP1129040000ALL1<\/td>\n<td width=\"151\">2326-2445<\/td>\n<\/tr>\n<tr>\n<td width=\"151\">PIEPS SET PRO IPS<\/td>\n<td width=\"151\">PP112893<\/td>\n<td width=\"151\">PP1128930000ALL1<\/td>\n<td width=\"151\">2326-2445<\/td>\n<\/tr>\n<tr>\n<td width=\"151\"><\/td>\n<td width=\"151\">PP112894<\/td>\n<td width=\"151\">PP1128940000ALL1<\/td>\n<td width=\"151\">2326-2445<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><span class=\"TextRun SCXW232688435 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW232688435 BCX0\">Les propri\u00e9taires d<\/span><span class=\"NormalTextRun SCXW232688435 BCX0\">es DVA<\/span><span class=\"NormalTextRun SCXW232688435 BCX0\"> PIEPS P<\/span><span class=\"NormalTextRun SCXW232688435 BCX0\">RO<\/span><span class=\"NormalTextRun SCXW232688435 BCX0\"> IPS doivent imm\u00e9diatement cesser de les utiliser et suivre les proc\u00e9dures de rappel !<\/span><\/span><span class=\"EOP SCXW232688435 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/h3>\n<p><span class=\"TextRun SCXW186991380 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW186991380 BCX0\">Renvoyez votre appareil \u00e0 PIEPS GmbH <\/span><span class=\"NormalTextRun SCXW186991380 BCX0\">afin <\/span><span class=\"NormalTextRun SCXW186991380 BCX0\">qu&#8217;il soit retravaill\u00e9 :<\/span><\/span><span class=\"EOP SCXW186991380 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<ul>\n<li><a href=\"#form1\"><strong><span class=\"TextRun SCXW65806001 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW65806001 BCX0\">Description de la proc\u00e9dure de retour pour les clients d&#8217;EUROPE<\/span><\/span><\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.blackdiamondequipment.com\/en_US\/content\/2024-pieps-pro-ips-recall\/\"><strong><span class=\"TextRun SCXW113650643 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW113650643 BCX0\">Description de la proc\u00e9dure de retour pour les clients d&#8217;Am\u00e9rique du Nord<\/span><\/span><\/strong><\/a><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">La r\u00e9vision implique le remplacement des contacts centraux de la pile afin d&#8217;emp\u00eacher la pile de se d\u00e9placer dans le compartiment. Chaque DVA retravaill\u00e9 sera soumis \u00e0 des mesures strictes de contr\u00f4le qualit\u00e9 afin de s&#8217;assurer que les DVA fonctionnent correctement avant de vous \u00eatre renvoy\u00e9 dans un d\u00e9lai de sept jours ouvrables \u00e0 compter de la r\u00e9ception. Pour plus d&#8217;informations, y compris une FAQ, et pour lancer la proc\u00e9dure de rappel, visitez cette page web.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Pour toute question concernant le rappel du DVA PIEPS PRO IPS, veuillez contacter PIEPS GmbH par e-mail : Recall@pieps.com<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Nous nous excusons sinc\u00e8rement pour les d\u00e9sagr\u00e9ments que ce rappel pourrait causer. Nous sommes conscients que le moment de ce rappel, si proche de la saison hivernale, n&#8217;est pas id\u00e9al, mais nous ferons tout ce qui est en notre pouvoir pour nous assurer que tous les clients recevront leur appareil PIEPS PRO IPS le plus rapidement possible.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n    <\/div>\n\n      <\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"l-container\">\n<p><\/p>\n<\/div><!--CORE: l-container-->\n\n<div class=\"l-container\">\n<p><\/p>\n<\/div><!--CORE: l-container-->\n\n<div class=\"l-container\"><div class=\"l-gutenberg-block \">\n<div id=\"text-block_f719b241730665adea75289609cb9c14\" class=\"c-text  \">\n\n  <div class=\"c-text__title\">\n      <\/div>\n\n  <div class=\"c-text__content\">\n    <div class=\"c-text__text c-wysiwyg\">\n      <h3><a href=\"#FAQ_DE\">Cliquez ici pour acc\u00e9der \u00e0 les <span class=\"TextRun SCXW10390982 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW10390982 BCX0\">Questions fr\u00e9quemment pos\u00e9es (FAQ)<\/span><\/span><\/a><\/h3>\n    <\/div>\n\n      <\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"l-container\">\n<p><\/p>\n<\/div><!--CORE: l-container-->\n\n<div class=\"l-container\"><div class=\"l-gutenberg-block u-padding-top-20\">\n<div id=\"text-block_e434c69a254ac34c39be6b645851dfbf\" class=\"c-text  \">\n\n  <div class=\"c-text__title\">\n          <h2 class=\"\">FORMULAIRE DE REMPLACEMENT DES CONTACTS DE LA BATTERIE<\/h2>      <\/div>\n\n  <div class=\"c-text__content\">\n    <div class=\"c-text__text c-wysiwyg\">\n      <h4><strong>Veuillez remplir le formulaire ci-dessous afin de d\u00e9marrer le processus de remplacement de votre appareil. Une fois soumis, nous examinerons votre demande et vous contacterons rapidement pour vous informer des prochaines \u00e9tapes et vous fournir un bon de retour pr\u00e9pay\u00e9.<\/strong><\/h4>\n<p>&nbsp;<\/p>\n    <\/div>\n\n      <\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"o-anchor\" id=\"form1\"><\/div><div class=\"l-container\"><div class=\"l-gutenberg-block \"><div class=\"sl-forms not-loaded\">    <form class=\"c-form js-form\" autocomplete=\"off\">\n      <input type=\"hidden\" name=\"form_id\" value=\"4021\">\n      <div class=\"c-form__steps js-form-steps\">\n              <div class=\"c-form__step-title\">\n        Formulaire de demande de remplacement du contact de la batterie      <\/div>\n      <div class=\"c-form__step\"><div class=\"c-form__field c-form__field--100\">    <div class=\"o-select\">\n\n      \n              <label class=\"o-select__label\"\n               for=\"form-4021-673f0e3e61a8d\">\n          Je suis                <span class=\"o-required\">*<\/span>\n            <\/label>\n            <select class=\"o-select__field\"\n              name=\"form-4021-673f0e3e61a8d\"\n              id=\"form-4021-673f0e3e61a8d\">\n        <option selected disabled value=\"\">Veuillez choisir<\/option>\n                              <option value=\"un client\">\n              un client            <\/option>\n                      <option value=\"un commer\u00e7ant\">\n              un commer\u00e7ant            <\/option>\n                        <\/select>\n\n      \n          <div class=\"o-input__error\">\n      <div class=\"o-error__text\"><\/div>\n    <\/div>\n    \n    <\/div>\n    <\/div><div class=\"c-form__field c-form__field--100\">    <div class=\"o-input\" >\n      <label class=\"o-input__label\" for=\"form-4021-673f0e3e61acd\">\n        Nom de l&#8217;entreprise              <\/label>\n      <input class=\"o-input__field\"\n             name=\"form-4021-673f0e3e61acd\"\n             id=\"form-4021-673f0e3e61acd\"\n             type=\"text\"\n             placeholder=\"Nom de l'entreprise\"\n             value=\"\"\n      \/>\n                <div class=\"o-input__error\">\n      <div class=\"o-error__text\"><\/div>\n    <\/div>\n        <\/div>\n    <\/div><div class=\"c-form__field c-form__field--50\">    <div class=\"o-input\" >\n      <label class=\"o-input__label\" for=\"form-4021-673f0e3e61af3\">\n        Pr\u00e9nom              <span class=\"o-required\">*<\/span>\n          <\/label>\n      <input class=\"o-input__field\"\n             name=\"form-4021-673f0e3e61af3\"\n             id=\"form-4021-673f0e3e61af3\"\n             type=\"text\"\n             placeholder=\"Pr\u00e9nom\"\n             value=\"\"\n      \/>\n                <div class=\"o-input__error\">\n      <div class=\"o-error__text\"><\/div>\n    <\/div>\n        <\/div>\n    <\/div><div class=\"c-form__field c-form__field--50\">    <div class=\"o-input\" >\n      <label class=\"o-input__label\" for=\"form-4021-673f0e3e61b17\">\n        Nom de famille              <span class=\"o-required\">*<\/span>\n          <\/label>\n      <input class=\"o-input__field\"\n             name=\"form-4021-673f0e3e61b17\"\n             id=\"form-4021-673f0e3e61b17\"\n             type=\"text\"\n             placeholder=\"Nom de famille\"\n             value=\"\"\n      \/>\n                <div class=\"o-input__error\">\n      <div class=\"o-error__text\"><\/div>\n    <\/div>\n        <\/div>\n    <\/div><div class=\"c-form__field c-form__field--100\">    <div class=\"o-input\" >\n      <label class=\"o-input__label\" for=\"form-4021-673f0e3e61b3c\">\n        Adresse              <span class=\"o-required\">*<\/span>\n          <\/label>\n      <input class=\"o-input__field\"\n             name=\"form-4021-673f0e3e61b3c\"\n             id=\"form-4021-673f0e3e61b3c\"\n             type=\"text\"\n             placeholder=\"Adresse\"\n             value=\"\"\n      \/>\n                <div class=\"o-input__error\">\n      <div class=\"o-error__text\"><\/div>\n    <\/div>\n        <\/div>\n    <\/div><div class=\"c-form__field c-form__field--50\">    <div class=\"o-input\" >\n      <label class=\"o-input__label\" for=\"form-4021-673f0e3e61b60\">\n        Code postal              <span class=\"o-required\">*<\/span>\n          <\/label>\n      <input class=\"o-input__field\"\n             name=\"form-4021-673f0e3e61b60\"\n             id=\"form-4021-673f0e3e61b60\"\n             type=\"text\"\n             placeholder=\"Code postal\"\n             value=\"\"\n      \/>\n                <div class=\"o-input__error\">\n      <div class=\"o-error__text\"><\/div>\n    <\/div>\n        <\/div>\n    <\/div><div class=\"c-form__field c-form__field--50\">    <div class=\"o-input\" >\n      <label class=\"o-input__label\" for=\"form-4021-673f0e3e61b84\">\n        Ville              <\/label>\n      <input class=\"o-input__field\"\n             name=\"form-4021-673f0e3e61b84\"\n             id=\"form-4021-673f0e3e61b84\"\n             type=\"text\"\n             placeholder=\"Ville\"\n             value=\"\"\n      \/>\n                <div class=\"o-input__error\">\n      <div class=\"o-error__text\"><\/div>\n    <\/div>\n        <\/div>\n    <\/div><div class=\"c-form__field c-form__field--50\">    <div class=\"o-input\" >\n      <label class=\"o-input__label\" for=\"form-4021-673f0e3e61ba8\">\n        Pays              <\/label>\n      <input class=\"o-input__field\"\n             name=\"form-4021-673f0e3e61ba8\"\n             id=\"form-4021-673f0e3e61ba8\"\n             type=\"text\"\n             placeholder=\"Pays\"\n             value=\"\"\n      \/>\n                <div class=\"o-input__error\">\n      <div class=\"o-error__text\"><\/div>\n    <\/div>\n        <\/div>\n    <\/div><div class=\"c-form__field c-form__field--50\">    <div class=\"o-input\" >\n      <label class=\"o-input__label\" for=\"form-4021-673f0e3e61bcd\">\n        Adresse e-mail              <\/label>\n      <input class=\"o-input__field\"\n             name=\"form-4021-673f0e3e61bcd\"\n             id=\"form-4021-673f0e3e61bcd\"\n             type=\"text\"\n             placeholder=\"Adresse e-mail\"\n             value=\"\"\n      \/>\n                <div class=\"o-input__error\">\n      <div class=\"o-error__text\"><\/div>\n    <\/div>\n        <\/div>\n    <\/div><div class=\"c-form__field c-form__field--50\">    <div class=\"o-input\" >\n      <label class=\"o-input__label\" for=\"form-4021-673f0e3e61bf1\">\n        Nombre de dispositifs              <\/label>\n      <input class=\"o-input__field\"\n             name=\"form-4021-673f0e3e61bf1\"\n             id=\"form-4021-673f0e3e61bf1\"\n             type=\"text\"\n             placeholder=\"Nombre de dispositifs\"\n             value=\"\"\n      \/>\n                <div class=\"o-input__error\">\n      <div class=\"o-error__text\"><\/div>\n    <\/div>\n        <\/div>\n    <\/div><div class=\"c-form__field c-form__field--100\">    <div class=\"o-input\" >\n      <label class=\"o-input__label\" for=\"form-4021-673f0e3e61c1a\">\n        Num\u00e9ro de s\u00e9rie des dispositifs              <\/label>\n      <input class=\"o-input__field\"\n             name=\"form-4021-673f0e3e61c1a\"\n             id=\"form-4021-673f0e3e61c1a\"\n             type=\"text\"\n             placeholder=\"Num\u00e9ro de s\u00e9rie des dispositifs\"\n             value=\"\"\n      \/>\n                <div class=\"o-input__error\">\n      <div class=\"o-error__text\"><\/div>\n    <\/div>\n        <\/div>\n    <\/div><\/div>      <\/div>\n          <div class=\"g-recaptcha__container\">\n      <div class=\"g-recaptcha\"\n           name=\"g-recaptcha-response\"\n           data-sitekey=\"6Lcj2gYoAAAAAELISjY6GK-lonwieZCycS6UEGQ7\"\n           data-size=\"invisible\">\n      <\/div>\n      <div class=\"o-error\">\n        <div class=\"o-error__text\">\n          Es gab ein Problem mit Google reCAPTCHA.        <\/div>\n      <\/div>\n    <\/div>\n        <\/form>\n\n        <div class=\"c-navigation js-navigation\"\n         data-current=\"0\"\n         data-last=\"\"\n         data-total=\"1\">\n              <div class=\"o-button o-button--block o-button--with-loader js-form__next-button\">\n          <span class=\"o-button__text last-step-text\">ENVOYER<\/span>\n        <\/div>\n      \n    <\/div>\n    \n    <div class=\"c-form__message js-form-message\"><\/div>\n\n    <\/div><\/div><\/div>\n\n<div class=\"l-container\">\n<p><\/p>\n<\/div><!--CORE: l-container-->\n\n<div class=\"o-anchor\" id=\"FAQ_DE\"><\/div><div class=\"l-container\"><div class=\"l-gutenberg-block \">\n<div id=\"text-block_9c3b3b117cee5ad09395d141b97ca9d9\" class=\"c-text  \">\n\n  <div class=\"c-text__title\">\n          <h2 class=\" t-like-h2\">Questions fr\u00e9quemment pos\u00e9es (FAQ) <\/h2>      <\/div>\n\n  <div class=\"c-text__content\">\n    <div class=\"c-text__text c-wysiwyg\">\n      <p><b><span data-contrast=\"auto\">Quel est exactement le probl\u00e8me ?<\/span><\/b><span data-ccp-props=\"{}\"><br \/>\n<\/span><span data-contrast=\"auto\">Les tol\u00e9rances des contacts des piles dans l&#8217;appareil lui-m\u00eame ne sont pas suffisamment dimensionn\u00e9es pour l&#8217;utilisation de piles AAA (LR03), qui se situent \u00e0 l&#8217;extr\u00e9mit\u00e9 inf\u00e9rieure de la longueur standard. Il peut en r\u00e9sulter deux types d&#8217;erreurs :<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Type d\u2019erreur 1 : l&#8217;appareil ne s&#8217;allume pas.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Type d\u2019erreur 2 : l&#8217;appareil s&#8217;\u00e9teint \u00e0 cause d&#8217;un choc.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">L&#8217;utilisateur peut ne pas \u00eatre conscient de ce probl\u00e8me, il est donc essentiel de cesser imm\u00e9diatement d&#8217;utiliser l&#8217;appareil et de suivre la proc\u00e9dure de rappel.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Quels sont les produits susceptibles d&#8217;\u00eatre affect\u00e9s par le dysfonctionnement ?<\/span><\/b><span data-ccp-props=\"{}\"><br \/>\n<\/span><span data-contrast=\"auto\">Tous les appareils PIEPS PRO IPS vendus entre le 1er octobre 2023 et le 22 novembre 2024 avec un num\u00e9ro de s\u00e9rie compris entre 2326 et 2445 !\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">O\u00f9 puis-je trouver le num\u00e9ro de s\u00e9rie ?<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\"><br \/>\n<\/span><span data-contrast=\"auto\">Le num\u00e9ro de s\u00e9rie se trouve sur l&#8217;\u00e9tiquette situ\u00e9e \u00e0 l&#8217;int\u00e9rieur du couvercle du compartiment \u00e0 piles. Il est \u00e9galement visible dans l&#8217;application PIEPS sur un appareil connect\u00e9 par Bluetooth dans le gestionnaire d&#8217;appareils.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n    <\/div>\n\n      <\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"l-container\">\n<p><\/p>\n<\/div><!--CORE: l-container-->\n\n<div class=\"o-anchor\" id=\"Seriennummer\"><\/div><div class=\"l-container\"><div class=\"l-gutenberg-block \">\n<div id=\"text-block_71efb43a820d08795336d3b127148dcd\" class=\"c-text  \">\n\n  <div class=\"c-text__title\">\n          <h4 class=\"\">Num\u00e9ro de s\u00e9rie \u00e0 l&#8217;int\u00e9rieur du couvercle du compartiment \u00e0 piles<\/h4>      <\/div>\n\n  <div class=\"c-text__content\">\n    <div class=\"c-text__text c-wysiwyg\">\n      <p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3977\" src=\"https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pieps-recall-1b-no-dot-kopie-scaled.jpg\" alt=\"\" width=\"417\" height=\"330\" srcset=\"https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pieps-recall-1b-no-dot-kopie-scaled.jpg 2560w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pieps-recall-1b-no-dot-kopie-300x238.jpg 300w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pieps-recall-1b-no-dot-kopie-1024x811.jpg 1024w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pieps-recall-1b-no-dot-kopie-768x609.jpg 768w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pieps-recall-1b-no-dot-kopie-1536x1217.jpg 1536w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pieps-recall-1b-no-dot-kopie-2048x1623.jpg 2048w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pieps-recall-1b-no-dot-kopie-400x317.jpg 400w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/pieps-recall-1b-no-dot-kopie-600x475.jpg 600w\" sizes=\"auto, (max-width: 417px) 100vw, 417px\" \/><\/p>\n<p><em>Remarque : les appareils qui ont \u00e9t\u00e9 r\u00e9vis\u00e9s sont clairement <a href=\"#whitedot\">identifi\u00e9s par un point blanc<\/a> sur l&#8217;appareil et l&#8217;emballage.<\/em><\/p>\n    <\/div>\n\n      <\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"l-container\">\n<p><\/p>\n<\/div><!--CORE: l-container-->\n\n<div class=\"l-container\"><div class=\"l-gutenberg-block \">\n<div id=\"text-block_78307c13916d4e1d15f15fad75872efa\" class=\"c-text  \">\n\n  <div class=\"c-text__title\">\n      <\/div>\n\n  <div class=\"c-text__content\">\n    <div class=\"c-text__text c-wysiwyg\">\n      <p><b><span data-contrast=\"auto\">Un accident est-il survenu \u00e0 cause de ce d\u00e9faut ?<\/span><\/b><\/p>\n<ul>\n<li><b><i><span data-contrast=\"auto\">Non<\/span><\/i><\/b><span data-contrast=\"auto\">, il s&#8217;agit d&#8217;un rappel volontaire. \u00c0 notre connaissance, aucun accident n&#8217;a \u00e9t\u00e9 caus\u00e9 par ce d\u00e9faut.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"auto\">Comment ce probl\u00e8me a-t-il \u00e9t\u00e9 d\u00e9couvert ?<\/span><\/b><span data-ccp-props=\"{}\"><br \/>\n<\/span><span data-contrast=\"auto\">Un client d&#8217;Am\u00e9rique du Nord a achet\u00e9 un PRO IPS lors d&#8217;un s\u00e9jour en Europe l&#8217;ann\u00e9e derni\u00e8re (2023) et est ensuite rentr\u00e9 en Am\u00e9rique du Nord avec l&#8217;appareil. Ce mois-ci (novembre 2024), il a remplac\u00e9 les piles fournies par des piles neuves d&#8217;une autre marque. L&#8217;utilisateur a alors remarqu\u00e9 que le DVA ne pouvait plus \u00eatre allum\u00e9 et a contact\u00e9 PIEPS. L&#8217;enqu\u00eate men\u00e9e par notre \u00e9quipe qualit\u00e9 a r\u00e9v\u00e9l\u00e9 que l&#8217;appareil ne pouvait pas \u00eatre allum\u00e9 en raison de l&#8217;utilisation de piles AAA, qui ont \u00e9t\u00e9 produites \u00e0 l&#8217;extr\u00e9mit\u00e9 inf\u00e9rieure de la longueur standard.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Pourquoi agir de la sorte ?<\/span><\/b><span data-ccp-props=\"{}\"><br \/>\n<\/span><span data-contrast=\"auto\">Selon nos propres normes de qualit\u00e9 et de s\u00e9curit\u00e9, ce seul cas connu repr\u00e9sente d\u00e9j\u00e0 un risque pour la s\u00e9curit\u00e9 et doit \u00eatre corrig\u00e9. Nous voulons donc informer nos clients de ce rappel le plus rapidement possible afin de garantir une s\u00e9curit\u00e9 maximale.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Comment la r\u00e9vision sera-t-elle effectu\u00e9e ?<\/span><\/b><span data-ccp-props=\"{}\"><br \/>\n<\/span><span data-contrast=\"auto\">Nous remplacerons les contacts centraux de la pile dans le compartiment de la pile du PIEPS PRO IPS. Cela nous permettra de couvrir toutes les longueurs de piles AAA disponibles dans le monde avec leurs variantes de longueur et de garantir leur fonctionnement.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">J&#8217;ai un PIEPS PRO IPS et il semble fonctionner correctement. Puis-je continuer \u00e0 l&#8217;utiliser ?<\/span><\/b><span data-ccp-props=\"{}\"><br \/>\n<\/span><b><span data-contrast=\"auto\">NON. <\/span><\/b><span data-contrast=\"auto\">Cessez imm\u00e9diatement de l&#8217;utiliser et suivez la proc\u00e9dure de rappel. Ce probl\u00e8me peut survenir \u00e0 tout moment et l&#8217;utilisateur peut ne pas le remarquer. Il est donc imp\u00e9ratif de cesser imm\u00e9diatement l\u2019utilisation de l&#8217;appareil et de suivre la proc\u00e9dure de rappel.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Puis-je contr\u00f4ler et retravailler mon PRO IPS moi-m\u00eame ?<\/span><\/b><span data-ccp-props=\"{}\"><br \/>\n<\/span><b><span data-contrast=\"auto\">NON. <\/span><\/b><span data-contrast=\"auto\">La r\u00e9vision doit \u00eatre effectu\u00e9e par PIEPS afin de s&#8217;assurer que le nouveau contact de la batterie a \u00e9t\u00e9 correctement replac\u00e9 et que le DVA fonctionne correctement<\/span><b><span data-contrast=\"auto\">.<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span class=\"TextRun SCXW81661311 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW81661311 BCX0\">O\u00f9 dois-je envoyer les produits pour <\/span><span class=\"NormalTextRun SCXW81661311 BCX0\">la <\/span><span class=\"NormalTextRun SCXW81661311 BCX0\">r\u00e9vision ?<\/span><\/span><\/strong><span class=\"EOP SCXW81661311 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Pour les clients europ\u00e9ens, vous trouverez toutes les informations sur la r\u00e9vision <a href=\"#form1\">ICI<\/a><\/span><\/li>\n<li><span class=\"TextRun SCXW44802241 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW44802241 BCX0\">Pour les clients nord-am\u00e9ricains, vous trouverez toutes les informations sur la proc\u00e9dure de remplacement <a href=\"https:\/\/www.blackdiamondequipment.com\/en_US\/content\/2024-pieps-pro-ips-recall\/\">ICI<\/a><\/span><\/span><span class=\"EOP SCXW44802241 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong><span class=\"TextRun SCXW122962160 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW122962160 BCX0\">Dois-je payer les frais d&#8217;exp\u00e9dition ?<\/span><\/span><\/strong><span class=\"LineBreakBlob BlobObject DragDrop SCXW122962160 BCX0\"><strong><span class=\"SCXW122962160 BCX0\">\u00a0<\/span><\/strong><br class=\"SCXW122962160 BCX0\" \/><\/span><span class=\"TextRun SCXW122962160 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW122962160 BCX0\">Non, <\/span><\/span><span class=\"TextRun SCXW122962160 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW122962160 BCX0\">PIEPS prend en charge tous les frais d&#8217;exp\u00e9dition.<\/span><\/span><span class=\"EOP SCXW122962160 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Quand dois-je m&#8217;attendre \u00e0 ce que mon DVA soit retravaill\u00e9 ?<\/span><\/b><span data-ccp-props=\"{}\"><br \/>\n<\/span><span data-contrast=\"auto\">Apr\u00e8s r\u00e9ception de votre PIEPS PRO IPS, nous vous renverrons votre appareil retravaill\u00e9 dans les 7 jours ouvrables<\/span><b><span data-contrast=\"auto\">.<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Pourquoi ce d\u00e9faut n&#8217;a-t-il pas \u00e9t\u00e9 d\u00e9tect\u00e9 lors des premiers contr\u00f4les de qualit\u00e9 ?<\/span><\/b><span data-ccp-props=\"{}\"><br \/>\n<\/span><span data-contrast=\"auto\">Le d\u00e9faut est d\u00fb \u00e0 un comportement inattendu du bo\u00eetier tr\u00e8s stable et r\u00e9sistant aux chocs en mat\u00e9riau de fibre composite. Apr\u00e8s la production, le nouveau mat\u00e9riau du bo\u00eetier de piles a pr\u00e9sent\u00e9 des valeurs de compression bien inf\u00e9rieures \u00e0 celles calcul\u00e9es \u00e0 l&#8217;origine. De ce fait, le bo\u00eetier de piles du PIEPS PRO IPS est plus grand de 0,2 mm.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">J&#8217;ai d\u00e9j\u00e0 utilis\u00e9 mon \u00e9metteur-r\u00e9cepteur PRO IPS.<\/span><\/b> <b><span data-contrast=\"auto\">Est-ce que cela signifie que j&#8217;ai \u00e9t\u00e9 en danger pendant tout ce temps ?<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\"><br \/>\n<\/span><span data-contrast=\"auto\">Les batteries d&#8217;origine install\u00e9es par l&#8217;usine dans les nouveaux \u00e9metteurs-r\u00e9cepteurs PIEPS PRO IPS ne pr\u00e9sentent pas ce probl\u00e8me. Toutefois, il est tr\u00e8s important de suivre la proc\u00e9dure de rappel.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Comment PIEPS va-t-il pr\u00e9venir de nouveaux cas ?<\/span><\/b><span data-ccp-props=\"{}\"><br \/>\n<\/span><span data-contrast=\"auto\">D\u00e8s que nous avons eu connaissance du probl\u00e8me, nous avons interrompu les livraisons et pris toutes les mesures n\u00e9cessaires pour que l&#8217;assemblage final des nouveaux appareils puisse \u00eatre modifi\u00e9. Ainsi, tous les nouveaux appareils PIEPS PRO IPS livr\u00e9s \u00e0 partir du 21.11.2024 seront \u00e9quip\u00e9s de nouveaux contacts de piles. Cela couvre toutes les longueurs de piles AAA disponibles dans le monde entier.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">PIEPS va-t-il continuer \u00e0 vendre le PRO IPS ?<\/span><\/b><span data-ccp-props=\"{}\"><br \/>\n<\/span><span data-contrast=\"auto\">Oui &#8211; Bien que ce rappel soit d\u00e9sagr\u00e9able, le PRO IPS est dot\u00e9 d&#8217;une technologie r\u00e9volutionnaire qui permet de r\u00e9duire les effets des interf\u00e9rences \u00e9lectroniques pendant la recherche et la transmission lors de la recherche d&#8217;objets enterr\u00e9s. Une fois les contacts de la pile remplac\u00e9s, l&#8217;appareil sera \u00e0 nouveau pleinement op\u00e9rationnel.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><strong><span class=\"TextRun SCXW188374248 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW188374248 BCX0\">Comment puis-je savoir si mon appareil a d\u00e9j\u00e0 \u00e9t\u00e9 r\u00e9vis\u00e9 ?<\/span><\/span><span class=\"EOP SCXW188374248 BCX0\" data-ccp-props=\"{}\"><br \/>\n<\/span><\/strong><span data-contrast=\"auto\">Les unit\u00e9s retravaill\u00e9es peuvent \u00eatre identifi\u00e9es de plusieurs fa\u00e7ons :<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">L&#8217;emballage comporte un point blanc sur le devant de la bo\u00eete, \u00e0 droite de \u00ab PIEPS PRO IPS \u00bb, pour indiquer que l&#8217;appareil \u00e0 l&#8217;int\u00e9rieur a \u00e9t\u00e9 retravaill\u00e9 <a href=\"#whitedot\">(voir l&#8217;image ci-dessous)<\/a>.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Les unit\u00e9s retravaill\u00e9es auront un point blanc sur le devant de l&#8217;appareil et \u00e0 l&#8217;int\u00e9rieur du compartiment \u00e0 piles <a href=\"#whitedot\">(voir les images ci-dessous)<\/a>.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Les unit\u00e9s retravaill\u00e9es peuvent \u00eatre inspect\u00e9es visuellement pour v\u00e9rifier la pr\u00e9sence du nouveau contact <a href=\"#contacts\">(voir les images ci-dessous)<\/a>.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n    <\/div>\n\n      <\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"l-container\">\n<p><\/p>\n<\/div><!--CORE: l-container-->\n\n<div class=\"o-anchor\" id=\"whitedot\"><\/div><div class=\"l-container\"><div class=\"l-gutenberg-block \">\n<div id=\"text-block_ba005d905818559507a9a04efa2ec776\" class=\"c-text  \">\n\n  <div class=\"c-text__title\">\n          <h3 class=\" t-like-h3\">Marquage des appareils r\u00e9vis\u00e9s<\/h3>      <\/div>\n\n  <div class=\"c-text__content\">\n    <div class=\"c-text__text c-wysiwyg\">\n      <p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4032 size-large\" src=\"https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/whitedotmarking-1024x512.png\" alt=\"\" width=\"1024\" height=\"512\" srcset=\"https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/whitedotmarking-1024x512.png 1024w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/whitedotmarking-300x150.png 300w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/whitedotmarking-768x384.png 768w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/whitedotmarking-1536x768.png 1536w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/whitedotmarking-2048x1024.png 2048w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/whitedotmarking-400x200.png 400w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/whitedotmarking-600x300.png 600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n    <\/div>\n\n      <\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"l-container\">\n<p><\/p>\n<\/div><!--CORE: l-container-->\n\n<div class=\"o-anchor\" id=\"contacts\"><\/div><div class=\"l-container\"><div class=\"l-gutenberg-block \">\n<div id=\"text-block_4c9c7b206767543c78855f130c743417\" class=\"c-text  \">\n\n  <div class=\"c-text__title\">\n          <h3 class=\" t-like-h3\">Contr\u00f4le des contacts de la batterie<\/h3>      <\/div>\n\n  <div class=\"c-text__content\">\n    <div class=\"c-text__text c-wysiwyg\">\n      <p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4026 size-large\" src=\"https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/dontuseok-1024x518.png\" alt=\"\" width=\"1024\" height=\"518\" srcset=\"https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/dontuseok-1024x518.png 1024w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/dontuseok-300x152.png 300w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/dontuseok-768x389.png 768w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/dontuseok-1536x778.png 1536w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/dontuseok-2048x1037.png 2048w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/dontuseok-400x202.png 400w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/dontuseok-600x304.png 600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n    <\/div>\n\n      <\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"l-container\"><div class=\"l-gutenberg-block \">\n<div id=\"text-block_79a4591d10c310d8ef5cfb4698d127a5\" class=\"c-text  \">\n\n  <div class=\"c-text__title\">\n      <\/div>\n\n  <div class=\"c-text__content\">\n    <div class=\"c-text__text c-wysiwyg\">\n      <p><span data-contrast=\"auto\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-4038\" src=\"https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/devicescreenwarning.png\" alt=\"\" width=\"249\" height=\"553\" srcset=\"https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/devicescreenwarning.png 1080w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/devicescreenwarning-135x300.png 135w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/devicescreenwarning-461x1024.png 461w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/devicescreenwarning-768x1707.png 768w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/devicescreenwarning-691x1536.png 691w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/devicescreenwarning-922x2048.png 922w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/devicescreenwarning-180x400.png 180w, https:\/\/www.pieps.com\/wp-content\/uploads\/2024\/11\/devicescreenwarning-600x1333.png 600w\" sizes=\"auto, (max-width: 249px) 100vw, 249px\" \/><\/span><\/p>\n<p><strong>PIEPS APP<\/strong><\/p>\n<p><span data-contrast=\"auto\">Lorsque les appareils sont connect\u00e9s \u00e0 l&#8217;application PIEPS, vous pouvez savoir s&#8217;ils ont \u00e9t\u00e9 retravaill\u00e9s :<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ol>\n<li><span data-contrast=\"auto\"> Connecter l&#8217;\u00e9metteur-r\u00e9cepteur Pro IPS \u00e0 l&#8217;application PIEPS via Bluetooth.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\"> Si votre firmware est obsol\u00e8te, vous serez invit\u00e9 \u00e0 le mettre \u00e0 jour.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\"> L&#8217;\u00e9cran suivant indiquera \u00ab Version du contact de la batterie \u00bb avec une valeur de \u00ab Avertissement \u00bb (ce qui signifie que le contact de la batterie n&#8217;a pas encore \u00e9t\u00e9 remplac\u00e9) ou \u00ab OK \u00bb (ce qui signifie que le contact de la batterie a \u00e9t\u00e9 remplac\u00e9). Voir les captures d&#8217;\u00e9cran ci-dessous.<\/span><\/li>\n<\/ol>\n<p><span data-contrast=\"auto\">L&#8217;utilisation de l&#8217;application PIEPS est fortement recommand\u00e9e \u00e0 tous les utilisateurs et leur permet de maintenir leur micrologiciel \u00e0 jour.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n    <\/div>\n\n      <\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"l-container\">\n<p><\/p>\n<\/div><!--CORE: l-container-->\n\n<div class=\"l-container\"><div class=\"l-gutenberg-block \">\n<div id=\"text-block_2922355e7f10f5304b285874266a1de1\" class=\"c-text  \">\n\n  <div class=\"c-text__title\">\n      <\/div>\n\n  <div class=\"c-text__content\">\n    <div class=\"c-text__text c-wysiwyg\">\n      <p><b><span data-contrast=\"auto\">Les piles de mon PRO IPS \u00ab sortent \u00bb lorsque le compartiment \u00e0 piles est ouvert. Est-ce un probl\u00e8me ?<\/span><\/b><span data-ccp-props=\"{}\"><br \/>\n<\/span><span data-contrast=\"auto\">Ce ph\u00e9nom\u00e8ne peut se produire lorsque les piles ins\u00e9r\u00e9es ont une longueur sup\u00e9rieure \u00e0 la norme, mais cela n&#8217;est pas un probl\u00e8me. Veillez \u00e0 ce que le couvercle du compartiment \u00e0 piles soit toujours compl\u00e8tement ferm\u00e9 lorsqu&#8217;il est utilis\u00e9 et \u00e0 ce que la vis de s\u00e9curit\u00e9 du compartiment \u00e0 piles soit bien serr\u00e9e.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Je croyais que toutes les piles AAA (LR03) avaient la m\u00eame taille ?<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\"><br \/>\n<\/span><span data-contrast=\"auto\">La norme pour les piles AAA (LR03) permet de varier l\u00e9g\u00e8rement en longueur pour tenir compte des tol\u00e9rances de fabrication.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n    <\/div>\n\n      <\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"l-container\">\n<p><\/p>\n<\/div><!--CORE: l-container-->\n\n<div class=\"l-outer-container c-color__bg-color-container--gray c-color__color--white\" style=\"\"><div class=\"l-outer-container__inner\" id=\"container-69f3a340a7d0b\">    <div class=\"l-container\"><div class=\"l-gutenberg-block \">\n<div id=\"tipp-block_cbf93268ac7a48b36cb2a8181796bc19\" class=\"c-tipp  \">\n\n  <div class=\"c-tipp__image\" style=\"background-image: url();\">\n    <div class=\"l-container\">\n      <div class=\"c-tipp__text c-wysiwyg\">\n        <h2>IN CASE YOU HAVE FURTHER QUESTIONS PLEASE CONTACT:<\/h2>\n<p>Europe:\u00a0<a href=\"mailto:recall@pieps.com\" target=\"_blank\" rel=\"noopener\">recall@pieps.com<\/a><br \/>\nUSA\/Canada: <a href=\"mailto:2024PROIPSrecall@bdel.com\">2024PROIPSrecall@bdel.com<\/a><br \/>\nNew Zealand:\u00a0<a href=\"mailto:service@southernapproach.co.nz\">service@southernapproach.co.nz<\/a><br \/>\nJapan:\u00a0<a href=\"mailto:ec@lostarrow.co.jp\">ec@lostarrow.co.jp<\/a><\/p>\n<p>For other markets contact your local distributor.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n\n<\/div>\n<\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":3967,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-4076","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.pieps.com\/fr\/wp-json\/wp\/v2\/pages\/4076","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pieps.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pieps.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pieps.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pieps.com\/fr\/wp-json\/wp\/v2\/comments?post=4076"}],"version-history":[{"count":5,"href":"https:\/\/www.pieps.com\/fr\/wp-json\/wp\/v2\/pages\/4076\/revisions"}],"predecessor-version":[{"id":5490,"href":"https:\/\/www.pieps.com\/fr\/wp-json\/wp\/v2\/pages\/4076\/revisions\/5490"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pieps.com\/fr\/wp-json\/wp\/v2\/media\/3967"}],"wp:attachment":[{"href":"https:\/\/www.pieps.com\/fr\/wp-json\/wp\/v2\/media?parent=4076"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}